somavueTerms of Service version 2026-07-23

Terms of Service

Effective date: July 23, 2026

1. Acceptance and Eligibility

Somavue is a product of Blue Chip Group LLC, a Texas limited liability company ("Blue Chip Group," "we," "us," or "our"). These Terms of Service ("Terms") govern access to and use of Somavue. By creating an account, accessing a Somavue shop surface, or using the service on behalf of a shop, you agree to be bound by these Terms. If you do not agree, you may not use Somavue. In these Terms, "including" is illustrative and not exhaustive.

You must be at least 18 years old to create a Somavue staff account or bind an organization to these Terms. By using Somavue, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you use Somavue on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You agree to provide accurate, current, and complete account information and to keep it up to date. You are responsible for all activity that occurs under your account or through your authorized integrations, devices, and kiosk credentials, whether or not you have knowledge of that activity.

2. Service

Somavue provides software for massage, bodywork, and adjacent wellness shops, including booking, scheduling, customer records, check-in, intake, provider coordination, payments, reminders, and reporting.

Somavue is software infrastructure. Blue Chip Group does not provide massage, bodywork, medical, legal, tax, accounting, or professional healthcare services through Somavue. Shops remain responsible for their own services, licenses, customer relationships, clinical decisions, policies, and regulatory compliance.

We may modify, suspend, or discontinue the service, or any part of it, at any time, with or without notice. Blue Chip Group will not be liable to you or to any third party for any modification, suspension, or discontinuation of the service or any feature.

3. Shop Responsibilities

Each shop is responsible for:

  • Providing accurate organization, location, staff, service, pricing, tax, and customer-facing information.
  • Maintaining required professional licenses, permits, insurance, customer consents, and notices.
  • Using Somavue only for lawful business purposes and only with information the shop is permitted to collect and process.
  • Obtaining and retaining any consents required for SMS, intake, treatment, guardian approval, payments, and record retention.
  • Reviewing public booking settings, deposits, cancellation practices, and payment policies before accepting bookings.

4. Staff Accounts and Security

Staff users must keep their account access secure and may not share passkeys, sessions, kiosk credentials, or other access mechanisms. You are responsible for activity performed through your authorized staff accounts, integrations, devices, and kiosk credentials.

You must promptly notify us if you suspect unauthorized access, a lost device, credential misuse, or compromise of an account.

5. Customer and Patient Data

Somavue stores customer, patient, appointment, intake, check-in, pain-map, payment, and communication records on behalf of the shop. The shop is responsible for the accuracy and lawful collection of that data.

When a customer submits information through a shop's Somavue booking, check-in, intake, or other customer-facing surface, the customer is providing that information to the shop they chose to interact with. The shop instructs Blue Chip Group to process that information to provide, secure, and support Somavue. Each shop determines what customer and patient information it collects and how it uses, retains, and discloses that information in its customer relationship, subject to applicable law and its own privacy notices.

Shops must provide required privacy notices, honor applicable privacy rights, limit access to authorized personnel, and use customer and patient information only for lawful purposes. Blue Chip Group may process shop-controlled information for its own security, billing, support, legal-compliance, and service-integrity obligations as described in the Privacy Policy.

Somavue may process health-adjacent information such as intake answers, consent evidence, notes, and pain maps. Somavue is designed for massage and bodywork shops and is not a substitute for a shop's own compliance program. If a shop is a covered entity or otherwise subject to healthcare privacy laws, the shop is responsible for determining whether additional agreements or controls are required before using Somavue for protected health information.

6. Payments and Platform Fees

Shop customer payments are processed through Stripe Connect. The shop is the merchant of record for its customer payments. Blue Chip Group is not the merchant of record for services sold by the shop.

Somavue's v1 revenue model is a default 1.0% application fee on customer payments processed through Somavue, unless a different written arrangement applies. Customer refunds do not automatically refund the application fee. Application-fee refunds are reserved for explicit operator correction.

Stripe may require identity, tax, bank, payout, and compliance information directly from the shop. Stripe's services are governed by Stripe's own terms, and Stripe may delay, hold, reject, or reverse payments under its rules.

We may change platform fees or introduce new fees on at least thirty (30) days' notice to the account's registered contact. Fee changes take effect after the notice period, and continued use of the service after they take effect constitutes acceptance. All fees are exclusive of taxes; you are responsible for any taxes associated with your use of the service, other than taxes based on Blue Chip Group's net income.

7. SMS Program Terms

Somavue sends transactional SMS messages in two programs:

  • Somavue account messages: signup and sign-in verification codes requested by account users, staff invitations initiated by a shop administrator, and account-security notices such as a newly paired device.
  • Shop operational messages: messages sent at a shop's direction to its customers, currently consisting of links to complete a pre-visit intake form. The message identifies the applicable shop.

Somavue does not send marketing or promotional SMS. Consent to receive recurring SMS messages is voluntary and is not a condition of purchasing goods or services. Account users may separately request one-time verification messages when using an SMS-dependent account feature.

Message frequency varies based on account activity and shop settings. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. SMS is supported for United States, Puerto Rico, US Virgin Islands, and Canadian mobile numbers. See our Privacy Policy for how we handle mobile information and SMS consent data.

Reply STOP to opt out of messages from the sending number and program. We will confirm the opt-out, and no further messages will be sent for that program unless you expressly enroll again by replying UNSTOP. An opt-out from one program or sending number does not opt you out of a separate program using another number. Reply HELP for help, or contact support@somavue.com.

Shops are responsible for obtaining legally sufficient consent before sending messages to customers or staff through Somavue, and for maintaining verifiable records of that consent, including its date, method, and context. You agree to provide those records to us promptly on request in the event of a carrier audit, regulatory inquiry, or dispute. We do not sell or share SMS opt-in data for marketing purposes. You agree to indemnify and hold Blue Chip Group harmless from any claims, fines, penalties, or expenses arising from your failure to obtain proper consent or your violation of any SMS-related law or regulation, including the Telephone Consumer Protection Act (TCPA).

8. Prohibited Use

You may not use Somavue to:

  • Violate law, professional rules, payment-network rules, carrier rules, or third-party rights.
  • Transmit malware, abusive content, harassment, fraud, deceptive messages, or unlawful marketing or promotional SMS.
  • Attempt to bypass security controls, access another shop's data, scrape the service, or reverse engineer non-public portions of the platform.
  • Resell, sublicense, or provide access to the service to third parties, or use Somavue to build a competing product or service, without our prior written consent.
  • Use Somavue for regulated activities outside the product's intended massage/bodywork shop scope without our written approval.
  • Upload or transmit illegal content, including child sexual abuse material. Any detected CSAM may be removed, the account terminated, and a report filed with the National Center for Missing & Exploited Children (NCMEC) and applicable law enforcement.

9. Intellectual Property and Feedback

Blue Chip Group owns Somavue, including the platform, software, design, documentation, and brand assets. Shops and their customers retain ownership of their submitted content and data, subject to the rights needed for us to operate the service.

If you send feedback, suggestions, or ideas, you grant Blue Chip Group an unrestricted, irrevocable, perpetual, royalty-free license to use, modify, and incorporate them for any purpose without restriction or compensation.

10. Termination

You may stop using Somavue and close your account at any time. We may suspend or terminate your access, and may remove content, as follows:

  • For cause, immediately. We may suspend or terminate access immediately, with or without notice, for non-payment, security risk, unlawful use, violation of these Terms, payment-network or carrier rule violations, or conduct that creates material operational or legal risk. If we terminate for cause, you are not entitled to any refund.
  • For convenience, with notice. We may suspend or terminate access for any other reason on at least thirty (30) days' notice to the account's registered contact.

Upon termination: (a) your right to use the service ends; (b) you remain liable for all amounts owed before termination; and (c) we may retain records as required for legal, security, audit, payment, dispute, accounting, backup, or compliance purposes, and may delete other data in accordance with our retention practices. Blue Chip Group will not be liable to you or to any third party for any suspension or termination of access.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. BLUE CHIP GROUP DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

BLUE CHIP GROUP DOES NOT WARRANT THAT SHOP-PROVIDED POLICIES, INTAKE TEXT, CONSENT LANGUAGE, DEPOSIT SETTINGS, TAX SETTINGS, OR PUBLIC BOOKING CONFIGURATION COMPLY WITH ANY SPECIFIC LAW OR PROFESSIONAL REQUIREMENT. YOU USE THE SERVICE AT YOUR OWN RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUE CHIP GROUP LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER OR NOT BLUE CHIP GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUE CHIP GROUP'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES RETAINED BY BLUE CHIP GROUP FROM THE SHOP'S PAYMENTS IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

13. Indemnification

You agree to indemnify, defend, and hold harmless Blue Chip Group LLC and its officers, employees, contractors, agents, and affiliates from and against any claims, losses, liabilities, damages, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the service, your shop's services or policies, your data, your customer communications, your violation of law, or your breach of these Terms. This obligation survives termination of these Terms and your use of the service.

14. Force Majeure

Blue Chip Group will not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war or terrorism, government actions, labor disputes, power or infrastructure failures, internet or telecommunications outages, cyberattacks, or failures of third-party providers. Our affected obligations are suspended for the duration of the event.

15. Dispute Resolution

  1. Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the service ("Dispute") will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, before a single arbitrator, conducted in English in Dallas County, Texas, or at another location the parties mutually agree. The arbitrator's decision is final and binding and may be entered in any court of competent jurisdiction.
  2. Class action waiver. YOU AND BLUE CHIP GROUP AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims or preside over any class or representative proceeding.
  3. Exceptions. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property or confidential information. Claims that qualify for small claims court in Dallas County, Texas may be brought there instead of arbitration.
  4. Costs. Each party bears its own costs and attorneys' fees in any arbitration. If you show that the cost of arbitration would be prohibitive compared with litigation, Blue Chip Group will pay as much of the filing and hearing fees as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive.
  5. Opt-out. You may opt out of this arbitration provision by sending written notice to support@somavue.com within thirty (30) days of first accepting these Terms. If you opt out, Disputes will be resolved in the courts described in Section 16.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any Dispute not subject to arbitration under Section 15 will be brought exclusively in the state or federal courts located in Dallas County, Texas, and the parties consent to the personal and exclusive jurisdiction of those courts.

17. Changes to These Terms

We may update these Terms from time to time. The updated Terms will show a new effective date, and we may also notify you in the app or ask you to accept the updated Terms before continuing. Continued use of the service after an update takes effect means you accept the updated Terms.

18. General Provisions

  1. Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent.
  2. Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. Blue Chip Group may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets. Any attempted assignment in violation of this section is void.
  3. Waiver. Our failure to enforce any provision is not a waiver of that provision or of the right to enforce it later. All waivers must be in writing.
  4. Jury trial waiver. TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.
  5. Time limit on claims. Any claim or cause of action arising out of or relating to these Terms or the service must be commenced within one (1) year after the cause of action accrues, regardless of any longer statutory period. Any claim not brought within this period is permanently barred.
  6. Notices. We may send you notices by the contact method associated with your account or through the app, and such notices satisfy any requirement for legal notice. You may send us notices at support@somavue.com.
  7. No third-party beneficiaries. These Terms do not create any third-party beneficiary rights in any person or entity that is not a party to them.
  8. Legal compliance. We may comply with governmental, court, and law-enforcement requests relating to the service, and may report information where required by law or where we reasonably believe it necessary to protect the rights, property, or safety of any person.
  9. Export and sanctions. You may not use the service in violation of U.S. export-control laws or sanctions, and you represent that you are not located in, and will not use the service from, any embargoed jurisdiction, and that you are not on any U.S. government restricted-party list.
  10. Survival. Sections 5, 6 (as to amounts owed), 7 (as to SMS consent records and indemnity), 9, 11, 12, 13, 15, 16, and this Section 18 survive any termination or expiration of these Terms.
  11. Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Blue Chip Group regarding Somavue and supersede all prior agreements, understandings, and communications, whether written or oral.

19. Contact

Questions about these Terms may be sent to support@somavue.com.